Corkills Volkswagen Limited believe you will receive the highest levels of service from our staff at all times. However, we do understand that exceptional circumstances do occur and should you need to make a complaint, you should email firstname.lastname@example.org or address it as follows
Angela Williams Brand Manager Corkills Volkswagen
Registered office; Wallgate, Wigan, WN3 4AS Telephone 01942 324411
A copy of our complaints handling procedure is available on request.
In the unlikely event of an unresolved dispute, you should direct your enquiry to;
Regulated Agreements; Financial Ombudsman Service. This service is there to act as impartial adjudicator and is responsible for the Financial Conduct Authority. You can find out more by contacting The Financial Ombudsman Service, Exchange Tower, London, E14 9SR
In the event of an unresolved dispute relating to service and repair work, please refer to The Motor Ombudsman . Further details can be found at www.themotorombudsman.org or call their Information Line on 0843 910 9000. Calls are charged at 7p per minute plus your phone operator’s connection charge.